State Farm® Insurance Agent Renee Neff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Hale
April 17, 2026
"Working with this insurance company has always been a pleasure. The employees are always nice, kind and prompt individuals."
"Kelly you're a Rockstar, thanks for the support! -Renee"
Hailey
April 16, 2026
"Great service!"
Anna
April 16, 2026
"Renee and her team is so helpful, the entire time they just made the process of getting a quote so easy and I can’t thank them enough!"
Jamison Caskinette
April 15, 2026
"Excellent service and expertise in assisting our mutual clients!"
"Thank you Jamison for the shout out, we love coordinating with our local businesses to give great service and help take things off their plate when we can. Appreciate you Jamison! -Renee Neff, Agent"
Stephen Sass
April 14, 2026
"Renee Neff State Farm office was easy to work with and saved me a lot of money on my renters insurance. Thank you!"
"Thank you Steve!!! We appreciate your shout out!"
Debra Talcott
April 14, 2026
"We are snow birds who entrust our insurance to Renee Neff State Farm. We love the ability to adjust our insurance with a simple call to our agent. They handle any changes to our Auto, Home or Life insurances with personal service instead of an automated 800 number, which is important to us. And we love coming into the office to see Renee, her wonderful team, especially on Moo Mondays when she brings her French bulldog mascot in!❤️ thank you!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I"
Anna Cutie
April 12, 2026
"I had an amazing experience working with Dave at State Farm. I was in a really stressful situation, I needed car insurance ASAP and only had about 40 minutes to get everything set up. Dave was honestly a superhero. He stayed calm, was incredibly patient, and showed so much understanding of my situation. He moved quickly without ever making me feel rushed or overwhelmed, and he made sure I understood everything along the way. His professionalism and compassion really stood out, and he got everything taken care of right on time. I can’t thank him enough! I highly recommend working with Dave if you want someone who truly cares and gets the job done!"
"Anna that's a rockstar google review, thank you for taking the time for such a detailed shout out. Dave Neff at Renee Neff State Farm does a great job for our team getting new households in with detailed review and options around your needs. Appreciate you!! -Renee Neff"
Ashley Zogg
April 9, 2026
"Three months ago my husband and I reached out to get a large quote from this office, home, auto and life insurance, we were fortunate to get Dave to write it all up. Unfortunately we were unsure at the time if we wanted to proceed - I fear change (bad I know). Here we are three months later and Dave welcomed us back with open arms! His kindness is what really made him (and the branch) stand out. He made us feel like we were more than just a number and took the time to get to know my family so he would be able to assess our needs and what we exactly needed in our policy, due to needing some additional adjustments to the prior quotes. Dave was confident and full of knowledge but when he wasn’t sure about something he had absolutely no problem telling me and then asking others to make sure we got the accurate information. THAT alone speaks volumes. How much is charged is important obviously but I would choose this branch over and over again just for the customer service. Thank you Dave for your commitment and taking the time to actually “see” us."
"Ashley, thank you so much for your shout out for Dave Neff. This was so wonderful to hear! We take the time to listen to what's important and approach your risk management with that in mind. Every household is different and has different priorities/needs, so we help customize your insurances. All the best, Renee Neff"
Dave H
April 7, 2026
"Erica at Renee Neff State Farm made the transaction quick and easy!!"
"Thank you Dave for the supportive words. Erica is a gem and we're so fortunate to work with her. Appreciate you!"
Lisa Holmes-Hayes
April 1, 2026
"Renee and Liliana were very efficient and helpful transitioning my insurance ..I highly recommend them .. excellent customer service"
"Thank you, Lisa! We were so happy to work with you to move your auto insurance and home insurance to our State Farm family. I know having a local agent was important to you and an office where we know you by name and you get a person on the phone also. #NeffInsuresYou"
Aidan Tredo
March 30, 2026
"Really nice down-to-earth people. I work at a dealership in Syracuse, and they are always helpful with getting everything to us as soon as possible, same day. So please, if you live in that area, go through them for insurance needs, and they will take care of you 100%. -Sincerely, Aidan Wojtalewski"
"thanks Aidan, appreciate the shout out!! We love partnering with our dealerships to give a great experience!!"
Olivia Rizzo
March 26, 2026
"Erica was extremely helpful!!"
"Thank you Olivia for the shout out!! We love partnering with our local car dealers to provide best service on the auto insurance. #ReneeNeffStateFarm"
Jake Huff
March 25, 2026
"Erica was able to provide me a quote that worked with what I need and offered the most for me. Made the process quick, easy, and enjoyable! Thank you Erica!"
"Thank you Jake for the shout out!"
NOAH BLANCHARD
March 24, 2026
"Very helpful and knowledgeable, highly recommend!"
"Thank you Noah, we love working with you. -Renee Neff"
Justin Baron
March 23, 2026
"Always super easy to get things taken care of, very friendly staff!"
"Thank you Justin! appreciate your shout out, we love partnering with our local business to make the auto insurance change go smoothly. #YourGoodNeighborInClay #NeffInsuresYou"
Gregory Grinnell
March 21, 2026
"Great experience! Dave made sure everything was set so I could drive away the same day!👍"
"Thank you Gregory, Dave Neff came to our office from a car dealership, so he can appreciate partnering to make the scheduled delivery go well and that the auto insurance for that is YOUR personal price plan. Congrats on the new car! #NeffInsuresYou"
Hass I
March 19, 2026
"Dave Neff helped me set up insurance for a vehicle I sold to a policy holder of theirs and made the process extremely smooth and easy! Great interaction and look forward to doing more business in the future. Thanks Dave and team! - Hass, Matthews Hyundai of a Syracuse"
"Thank you Hass for the shout out. We love partnering with our local auto dealers to help ensure great service for our mutual auto insurance customers. Appreciate your support! -Renee Neff"
Erin Robinette
March 17, 2026
"Huge thanks to Dave who helped me set up my own policy! He made the process super easy and simple to understand. Thanks Dave!"
"Thank you, Erin, for the lovely shout out. We love helping college students who are setting up starter whole life policies to grow their financial diversification! Appreciate you and thank you for being part of our Renee Neff State Farm family!"
john simones
March 11, 2026
"I had the pleasure of working closely with Renee Neff and her team on a recent state-to-state transfer. Renee is incredibly professional, organized, and communicative throughout the entire process, making transitions seamless for our shared clients. Her thorough knowledge of State Farm policies and dedication to providing outstanding customer service really sets her apart. It was a smooth collaboration, and we highly recommend Renee and her agency for anyone needing expert guidance during insurance transfers across states."
"Thank you John for the shout out with the insurance transfer we completed together, helping our mutual person switch insurance is a wonderful way to show the benefit of the State Farm Agent relationship. Appreciate you!!! -Renee Neff"
Rachel Zezulka
March 11, 2026
"Thank you to Erica for taking the time to call and introduce herself , as well as the great communication! It was very helpful and much appreciated!"
"thanks RACHEL, we love partnering with other SF offices to help mutual customers who move to new states and need to transfer their insurance. We find partnering between the offices gives a seamless great experience for the State Farm customer. Thank you so much for all your efforts with this and the shout out! #YourGoodNeighborInClay"
William Schramm
March 6, 2026
"Time is valuable, both to me and my customers. The Neff Agency has always been a pleasure to work with, and Erica is a standout! Whenever I'm fortunate enough to get her on the phone, I know things will be handled promptly and correctly the first time. Highly recommend!"
"Thank you, Bill, appreciate the shout out. We love partnering with local dealerships to give a great experience for our mutual customers getting new autos! #TeamWorkMakesTheDreamWork"
Jen Reyes
March 5, 2026
"Warm, Energetic, Caring Conversation with the Agent herself Renee Neff about a mutual client in our office. If I was to ever relocate to her area this is the kind of agent I would like to represent me with my insurance needs."
"Thank you, Jennifer! it was a pleasure partnering with you on our mutual customer... we have many snowbird customers who find that State Farm Agents can help coordinate the coverages between the multiple states, such as New York and Florida. This allows them a seamless experience with risk protection and billing. Much thanks! Renee"
Brandyn Nystrom
March 3, 2026
"So quick, easy and professional to deal with! This is my favorite insurance company to work with and it's not close. Keep it up and thanks for the excellent service!"
"Thank you, Brandyn! Great job with our mutual customer, Mr. Evans, with his new Nissan. Appreciate your coordinating the great delivery experience for him with enough time to get the insurance transfer completed. Drivers Village excellence!!"
Bob Martino
March 3, 2026
"Service was fast, accurate and friendly. Great job!"
"Thank you for the shout out, Bob! We love partnering with our Harley Dealership business partners to ensure a great customer experience! Thanks for the great customer service with Mr. Falvo, he's a fantastic person and we're glad he got great service coordinated with you. "
Ashlee Soliday
February 27, 2026
"Excellent service from start to finish. Tom Paronett was responsive, thorough, and extremely knowledgeable. He walked me through every step of the process and made sure I understood all of my options. I felt confident and well taken care of the entire time. Highly recommend him to anyone in need!"
"Thank you, Ashlee for the shout out. Appreciate your support! #NEFFINSURESYOU"