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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Schmitt

Ryan Schmitt

August 25, 2025

5  out of  5
rating by Ryan Schmitt
"As a car salesman I rate insurance companies by how fast and easily they help me to help my customer make a change. Renee was extremely quick and very personable and both myself and our mutual customer are happy to work with her."
We responded:
"Thank you Ryan! appreciate the shout out"
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John Goodwin

August 25, 2025

5  out of  5
rating by John Goodwin
"Renee Neff is a Rockstar. Always looking out for her customers"
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ambrosia lusignan

August 22, 2025

5  out of  5
rating by ambrosia lusignan
"Lilliana Padro was absolutely wonderful to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Taylor Robinette

August 7, 2025

5  out of  5
rating by Taylor Robinette
"I feel very confident in the staff here. They are so welcoming and truly personable with each client!! Such a wonderful team!!"
We responded:
"Thank you, Taylor! We are excited to be working with you and Erica! All the best, Renee Neff State Farm"
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Pathawee Pr

July 31, 2025

5  out of  5
rating by Pathawee Pr
"Incredibly responsive, professional, and kind. Every time I had a question, she answered quickly and clearly, which made the whole process so much easier and less stressful."
We responded:
"Thank you, Pathawee, so happy to assist and appreciate you selecting our office. #YourGoodNeighborInClay"
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maurice

July 31, 2025

5  out of  5
rating by maurice
"Renee Neff is the best State Farm insurance agent she’s very professional and great at taking care of all of your insurance needs"
We responded:
"Appreciate the shout out, Maurice! Our team enjoys working with you. #YourGoodNeighborInClay #ReneeNeffStateFarm"
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David Neff

July 30, 2025

5  out of  5
rating by David Neff
"Renee was very helpful and made the process of setting up insurance for a new car owner painless and efficient."
We responded:
"Thank you Dave!! We love when we can partner with our local dealerships to make sure mutual customers get the best-in-class service--like you provided Mary today! #NeffInsuresYou"
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Dan Ludwig

July 30, 2025

5  out of  5
rating by Dan Ludwig
"Working for an auto dealership, I deal with insurance agents daily. Renee made the call easy, and she made sure all the info was correct prior to ending the call. For me, that's important and I'm glad she handled my call. Thanks Renee!!"
We responded:
"Thank you Dan for the partnership and the shout out, we try hard to make sure smooth process for our mutual customers! WIN-WIN for us both. "
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Matthew Barbagallo

July 25, 2025

5  out of  5
rating by Matthew Barbagallo
"Renee was GREAT! Easy to work with and very efficient!"
We responded:
"Thank you, Matt! We appreciate partnering with our local dealerships to ensure a great experience for our mutual customers. #YourGoodNeighborInClay"
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Alie Rivers

July 24, 2025

5  out of  5
rating by Alie Rivers
"Renee made the transaction as easy and fun! Thanks for your help! We appreciate it!"
We responded:
"Thank you Alie, TJ Toyota is so lucky to have you at their dealership, class act. #YourGoodNeighborInClay"
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Donovan Sudderth

July 18, 2025

5  out of  5
rating by Donovan Sudderth
"Very simple and straightforward working with Lilliana and the Renee Neff team! Thank you very much for all of your help."
We responded:
"Thank you, Donovan, for the shout out. Lilliana is a rockstar and we're so happy she's leading our team!"
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Chris Martynski

July 17, 2025

5  out of  5
rating by Chris Martynski
"Love everyone at Renee's branch! Great job to all!"
We responded:
"Thank you for the shout out, Chrissy, think you were working with Lilliana this time. #NeffInsuresYou"
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Andrew Carter

July 15, 2025

5  out of  5
rating by Andrew Carter
"Renee Neff is incredibly knowledgeable and helpful with helping transfer auto policies from state to state. She helped me feel confident she would be excellently qualified to help with my home, health and life insurance needs as well. I am looking forward to working with her again."
We responded:
"Thank you, Andrew! Renee Neff State Farm is an office with a lot of new to central NY customers and we pride ourselves on being great at helping new to the area individuals navigate the insurance change, even helping with which DMV is easiest, etc. Another great reason to have and AGENT who loves to know their State Farm Family members. Renee and team at Renee Neff State Farm love what we do and so glad it shines thru! MUCH THANKS! & Welcome to our RNSF family! #NeffInsuresYou, #YourGoodNeighborInClay"
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Brian Austin

July 10, 2025

5  out of  5
rating by Brian Austin
"Renee and her team are the best. Always there to help. We have been with State Farm for almost 30 years and although have received great service and prices since the beginning, Renee and her team have raised the bar! Professional, detailed oriented, efficient and always happy to help. Great job, "Team Renee!"."
We responded:
"Brian, it's only fitting that that your kind words from a long-time customer is the google review putting us to the milestone 300 reviews!! MUCH THANKS to you and to our wonderful customers, the Renee Neff State Farm Family knows we're here for you on your good days and bad to make insure your future!! "
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Kathleen Salati

July 9, 2025

5  out of  5
rating by Kathleen Salati
"Amazing customer service Thank you"
We responded:
"Thank you Kathleen!! #InsuringPhoenixNY #ReneeNeffStateFarm"
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Peter Tortorello

July 9, 2025

5  out of  5
rating by Peter Tortorello
"Very fast and efficient ! Renee Neff was great to work with !"
We responded:
"Thank you Peter, we are so happy to work with Drivers Village to make sure the insurance transfer between cars goes smoothly! Thank you for your professionalism and great care with the vehicle change process."
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Mashal Pardis

June 30, 2025

5  out of  5
rating by Mashal Pardis
"Renee Neff was incredibly helpful and professional. I highly recommend their services."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Lidiya Kukhta

June 26, 2025

5  out of  5
rating by Lidiya Kukhta
"We have received the best customer service we have ever had with insurance agencies. Renee is knowledgeable, professional, hard working and she took extra steps to help us out with a mess that we had with our few insurance policies especially with our car insurance. We truly appreciate the time and effort and highly recommend Renee."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brenda Halliday

June 25, 2025

5  out of  5
rating by Brenda Halliday
"I spoke with Lilliana and she handled our boat insurance policy. She was very professional, knowledgeable, and helped me in a very timely manner. Well done."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Graig Arcuri

June 23, 2025

5  out of  5
rating by Graig Arcuri
"Randy Traveras is very helpful and professional."
We responded:
"Thankyou Graig! We're fortunate to have him with our office. Appreciate your review."
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Midge Paris

June 18, 2025

5  out of  5
rating by Midge Paris
"Renee Neff State Farm Insurance was awesome in handling my home owners insurance for my new house. They handled everything in a very timely fashion. I also have my auto insurance with her. Would highly recommend Renee Neff State Farm Insurance!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Brendan McGillin

June 12, 2025

5  out of  5
rating by Brendan McGillin
"Renee Neff Agency was AMAZING to work with. Customer service at its finest. Thank you Renee!"
We responded:
"Appreciate the shout out Brendan! #YourGoodNeighborInClay"
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Madison Wolfanger

June 10, 2025

5  out of  5
rating by Madison Wolfanger
"A very professional staff, that helped with an associate to get insurance on there vehicle last second on a Saturday. Highly recommend this agency!"
We responded:
"Thank you for the shout out, Madison!"
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Jessica Rachal

June 2, 2025

5  out of  5
rating by Jessica Rachal
"Renee is such a pleasure to work with, so friendly and professional. I would highly recommend this State Farm to any of our customers that relocate to New York!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jon Patruno

May 28, 2025

5  out of  5
rating by Jon Patruno
"Very efficient making policy changes for my customers!"
We responded:
"Thanks Jon! we love working with our dealership partners to ensure a great experience for our mutual customers! Much thanks for the shout out!"