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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob Hughes

Jacob Hughes

June 4, 2026

5  out of  5
rating by Jacob Hughes
"Big thank you to Erica R for making a vehicle change smooth and painless. This agency and Erica are extremely professional and kind. 10/10 recommend."
We responded:
"Thank you so much for the 5-stars, Jacob! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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May Believe

June 1, 2026

5  out of  5
rating by May Believe
"I recently went through the process of getting my first vehicle in my name, I worked with Dave, and he did an amazing job making, something i was stressing over, incredibly easy 10/10 would insure again"
We responded:
"Thank you for the shout out! -YourGoodNeighborInClay"
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Pat Connor

June 1, 2026

5  out of  5
rating by Pat Connor
"Renee was a big help with a policy change this morning for a mutual client. Great customer service!"
We responded:
"Thank you, Pat, we love partnering with dealerships to give a great experience on the auto insurance!"
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Mark Toole

May 29, 2026

5  out of  5
rating by Mark Toole
"Great job getting my new car all set with the required documents and on the road ,fast and efficiently!"
We responded:
"Thank you for the support Mark! #NeffInsuresYou"
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Sue Beebe

May 29, 2026

5  out of  5
rating by Sue Beebe
"Our representative David was very knowledgeable and helpful with my quote. He answered all of my questions and even made the process fun. I'd highly recommend this agency and especially David N."
We responded:
"Thanks Sue, we think Dave is pretty great too! Appreciate your shout out. #NeffInsuresYou #YourGoodNeighborInClay"
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michael vincent

May 28, 2026

5  out of  5
rating by michael vincent
"Renee Neff was super nice professional at State Farm, so if you are looking for insurance give her a shout and she will take great care of you."
We responded:
"Thank you, Mike, we love partnering with local dealerships like yours, Billy Whittaker Automotive takes great care with our mutual Renee Neff State Farm customers. #YourGoodNeighborInClay"
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Gokhan Uysal

May 28, 2026

5  out of  5
rating by Gokhan Uysal
"Erica Robinette made the process to get insurance for our mutual client very easy and pleasant. I'd recommend her to anyone I know!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Daniel Bennett

May 26, 2026

5  out of  5
rating by Daniel Bennett
"Worked with Erica for a mutual client. She was pleasant and professional on the phone. I hope to work with her again!"
We responded:
"Thank you for the shout out, Daniel, we love partnering with our local vendors to benefit mutual customers for a great experience! -RNSF"
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Ariana Hoke

May 21, 2026

5  out of  5
rating by Ariana Hoke
"Rene was so helpful! She got the ins cards i needed for my customers new Mazda cx50 Hybrid, over to me in a flash! Thank you Rene'"
We responded:
"Thank you Ariana for the great service with our mutual customer! Love partnering with Burdick Mazda!"
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Daniel Anderson

May 20, 2026

5  out of  5
rating by Daniel Anderson
"Erica was a wonder to work with! She was quick and also made the process easy for me. I would recommend anyone to work with such wonderful people."
We responded:
"Thank you Daniel for the shout out, we appreciate your partnership! -Renee Neff State Farm"
Profile photo of Mark T.

Mark T.

May 19, 2026

5  out of  5
rating by Mark T.
"Erica made the insurance change experience for my client a breeze which is always appreciated as a dealer trying to make things less work for a customer!"
We responded:
"Thank you Mark for the shout out, we love partnering with dealerships to give a great experience to our mutual customers!! Service recognizes service.... appreciate you! -Renee Neff, Agent"
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NateAutoConsultant

May 15, 2026

5  out of  5
rating by NateAutoConsultant
"I called for an insurance change for one of my customers and received "World Class" service from Erica Robinette. This office has set the bar for how customer service should handled. Two big thumbs up!"
We responded:
"Nate, we love partnering with our local dealerships to ensure a good experience for our mutual customers and appreciate your kind words and support! Erica is world class and we appreciate your saying so. All the best, -Renee"
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Rebecca Farruggio-Secreti

May 13, 2026

5  out of  5
rating by Rebecca Farruggio-Secreti
"I just wanted to say that Erica went above and beyond helping me yesterday with my insurance needs . She was very kind , patient and knowledgeable.. Thank you so much Erica !"
We responded:
"Becky, thank you so much for the lovely shout out, Erica is a gem and we appreciate you saying so on our page. Thank you for being part of our Renee Neff State Farm Family! -Renee"
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Devon Shuba

May 13, 2026

5  out of  5
rating by Devon Shuba
"Great customer service from Dave. No pressure, easy process, no problems or complaints. Apparently switching insurance from state to state can be an easy way for insurance companies to raise your rates. But Dave made it an easy and smooth process. And I see why my grandfather has been with this agency as a whole for such a long time!"
We responded:
"Devon, thanks for the shout out, Dave Neff is an integral part of our Neff Insurance office and we love hearing your feedback. We're so excited to be working FOR YOU and appreciate you for taking the time to leave a review. As a new Renee Neff State Farm Family member, you'll also get to work with our team to ensure a great transition the rest of the way thru. WELCOME TO OUR OFFICE!! -Renee Neff, Agent"
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Patrick Pollock

May 1, 2026

5  out of  5
rating by Patrick Pollock
"Amazing customer service!!"
We responded:
"Thank you Patrick! Your good neighbor in clay, Renee Neff State Farm"
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Kyle Bello

April 30, 2026

5  out of  5
rating by Kyle Bello
"Working at a dealership, there’s agents that are rough and some that are great to deal with. Renee was great to deal with! I appreciate how easy she is to work with"
We responded:
"Thanks, Kyle for partnering with Renee Neff State Farm to give our mutual customer a great new car experience! Love partnering with our local dealerships to ensure its a smooth vehicle exchange."
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Brian Trionfero

April 30, 2026

5  out of  5
rating by Brian Trionfero
"Renee and her team are great to work with! Very professional and eager to assist."
We responded:
"thank you Brian!"
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Frank Donato

April 30, 2026

5  out of  5
rating by Frank Donato
"Renee was very helpful and informative with making all the needed insurance changes"
We responded:
"Thank you Frank!!"
Profile photo of Christopher Raddell

Christopher Raddell

April 30, 2026

5  out of  5
rating by Christopher Raddell
"Replacing my leased vehicle was simple with Renee Neff State Farm! Gave my insurance info to the car dealer via a picture of the insurance certificate and they immediately processed everything needed for both the car dealer and myself. It’s great to have the service get it done so quickly! Thanks."
We responded:
"Thanks, Chris, for the shout out! We love partnering with the dealerships to make sure you get a great experience when picking up your new car! Enjoy that For Explorer!!! -Your Good Neighbor in Clay, Renee Neff"
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Melody Speier

April 28, 2026

5  out of  5
rating by Melody Speier
"Renee and Team were extremely helpful and accommodating. My request was taken care of quickly and professionally. Great experience!"
We responded:
"Thank you Melody for the shout out and for being part of our State Farm Family! All the best, Renee"
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Roy Heath

April 24, 2026

5  out of  5
rating by Roy Heath
"Great company to deal with need a good deal on insurance, please reach out to them, efficient and dependable group of people !!!!"
We responded:
"Hi Roy, much thanks, appreciate the shout out, when you love what you do it shows! THANK YOU"
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Kelly Hale

April 17, 2026

5  out of  5
rating by Kelly Hale
"Working with this insurance company has always been a pleasure. The employees are always nice, kind and prompt individuals."
We responded:
"Kelly you're a Rockstar, thanks for the support! -Renee"
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Hailey

April 16, 2026

5  out of  5
rating by Hailey
"Great service!"
We responded:
"Thank you for the shout out Hailey!"
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Anna

April 16, 2026

5  out of  5
rating by Anna
"Renee and her team is so helpful, the entire time they just made the process of getting a quote so easy and I can’t thank them enough!"
We responded:
"Thank you Anna for the shout out!"
Profile photo of Jamison Caskinette

Jamison Caskinette

April 15, 2026

5  out of  5
rating by Jamison Caskinette
"Excellent service and expertise in assisting our mutual clients!"
We responded:
"Thank you Jamison for the shout out, we love coordinating with our local businesses to give great service and help take things off their plate when we can. Appreciate you Jamison! -Renee Neff, Agent"