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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cram Productions

November 7, 2024

5  out of  5
rating by Cram Productions
"Renee was a joy to do business with. She answered the phone right away when I needed help. She also was very proactive, and already had everything sorted out when we first talked. Highly recommend anyone to do business with her , if they are looking for quick, and responsive service! Thanks again Renee!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Robert Donadio Jr

November 5, 2024

5  out of  5
rating by Robert Donadio Jr
"great to deal with"
We responded:
"Thanks Robert for the 5-star review, appreciate the great feedback about my office and team!! #YourGoodNeighborInClay"
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Diane Moore

November 1, 2024

5  out of  5
rating by Diane Moore
"great"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Kara Conklin

October 30, 2024

5  out of  5
rating by Kara Conklin
"Amazing to work with! Quick, easy and painless. I recommend to anyone looking for insurance!"
We responded:
"Thanks Kara! Much appreciated. Kevin in our office who you worked with said you were a complete professional to help our mutual client transact new auto /auto insurance. APPRECIATE YOU!"
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Joseph Van Buren

October 29, 2024

5  out of  5
rating by Joseph Van Buren
"Quick, friendly, and efficient. Everything was done right the first time and in a fast manner. Definitely will recommend Renee to my customers to make sure everything is done effectively."
We responded:
"Thank you, Joseph! Appreciate your partnership to give our mutual client best service from both sides of house!"
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Chezarae Gonzalez

October 28, 2024

5  out of  5
rating by Chezarae Gonzalez
"Renee and her staff are incredible. I would recommend them to anyone"
We responded:
"Thank you Chez for the vote of support! We love partnering with our dealership vendors to help our mutual customers. "
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Matt Barbagallo

October 28, 2024

5  out of  5
rating by Matt Barbagallo
"What a nice experience working with Renee 😊 She works quickly and efficiently with a nice light heartedness that kind of made my day."
We responded:
"Thanks Matt, we love partnering with Sharon Chevrolet to help mutual customers have a great service experience with new cars! #YourGoodNeighborInClay"
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Thomas Nolan

October 25, 2024

2  out of  5
rating by Thomas Nolan
"Bought a new car closing to be 10/25. My salesman and me both contacted Neff state farm on Thursday 10/24 but no insurance card was sent. After contacting them again 1 hour before the 10/25 closing it was finally sent in the nick of time"
We responded:
"Hi Thomas, sorry to see you only selected 2 star review here, we make sure to ALWAYS speak to the customer before processing insurance updates to make sure it's correct the 1st time, if we need to adjust the annual miles per year or the policy discount programs, we need your verbal permission to do so. We had 2 of our 4 agents out sick last week and were stretched to get all done but commit to give all of our State Farm Family the same correct 1st time service. Glad it went well for delivery without any delays for you. ALL the best, -Renee"
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Dustin Dutterer

October 25, 2024

5  out of  5
rating by Dustin Dutterer
"Renee is great! I reached out last minuite and she was able to scramble and get the coverage I needed in less than 30 minutes! I absolutely reccomend trusting Renee with your insurance needs!"
We responded:
"Thank you for pointing out the TIMELY and quality service received Dustin, we love partnering with dealerships to make sure mutual customers get the correct insurance transfer! Much thanks. Renee Neff State Farm"
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Gracie Zankowski

October 25, 2024

5  out of  5
rating by Gracie Zankowski
"Renee was very thorough with my policy and made sure to explain every little detail. She even made sure my policy was complete after hours so I was able to register my motorcycle the next morning! Very nice and thorough. 10/10 recommend going with her!!!"
We responded:
"Thanks Gracie, appreciate the shout out with the recent addition to your MOTORCYCLE INSURANCE> "
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kendra horeth

October 24, 2024

5  out of  5
rating by kendra horeth
"Very fast and friendly service! Easy agency to work with and I look forward to working with them in the future!"
We responded:
"Thank you Kendra!!"
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BA bubster

October 23, 2024

5  out of  5
rating by BA bubster
"Always responsive and professional, Renee and her staff ate great!"
We responded:
"THANKS FOR THE SHOUT OUT and for being part of the Renee Neff State Farm Family! This Halloween there's nothing scary about choosing the right insurance agency and company for your personal price plan!"
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Ryan Haynes

October 16, 2024

5  out of  5
rating by Ryan Haynes
"Kevin Bort was amazing , got everything done for me in minutes. Thorough , kind, responsive 5 stars!"
We responded:
"Thank you, Ryan, for the shout out on service by Kevin! We appreciate you! #YourGoodNeighborInClay"
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LD Zavant

October 10, 2024

5  out of  5
rating by LD Zavant
"Always responsive, extremely helpful. Go the extra mile to help the insured."
We responded:
"Thank you LD! "
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James Bielby

October 10, 2024

5  out of  5
rating by James Bielby
"Kevin was great at getting me the documents I needed and even followed up to make sure everything was correct, I would recommend doing business with them."
We responded:
"Thanks Jim, we love partnering with you to give great service for our mutual customers!"
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Bryan Busuttil

October 2, 2024

5  out of  5
rating by Bryan Busuttil
"Renee was great! Absolutely pleasure to work with. Looking forward to a long relationship with the Clay branch"
We responded:
"Thank you, Bryan, very nice meeting you as well. Thanks for the service shout out. "
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Ljah Bds

September 25, 2024

5  out of  5
rating by Ljah Bds
"Renee from State Farm is an absolute pleasure to work with! Not only is she extremely knowledgeable, but she is also very pleasant and kind in every interaction. She stayed an extra half hour after her workday to explain all the details of my insurance policy, ensuring I understood everything clearly. Renee is always willing to answer any questions and does so with a friendly and professional attitude. I highly recommend her for anyone looking for a truly caring and attentive insurance agent!"
We responded:
"Thank you for the shout out on service, while insurance is not always the most fun purchase, we recognize the cost of it and want to make sure we match your needs to your budget and that you KNOW what you're purchasing so can make an informed decision. So glad you're part of our State Farm Family"
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Elizabeth Bilinski

September 25, 2024

5  out of  5
rating by Elizabeth Bilinski
"Kevin was super quick and helpful when replacing a vehicle for a mutual customer! Thank you Kevin!"
We responded:
"Thank you Elizabeth, we love partnering with Great Lakes Honda City! #ReneeNeffStateFarm"
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Kristin Baker

September 19, 2024

5  out of  5
rating by Kristin Baker
"Renee, Kevin and John have been a huge help to us! They are prompt to return our messages and are knowledgeable about what our household needs. Definitely recommend them!"
We responded:
"Thank you Kristin! #YourGoodNeighborInClay"
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austin williams

September 19, 2024

5  out of  5
rating by austin williams
"Renee and her team were very pleasant to work with as a sales manager. Dealing with hundreds of insurance brokers it always nice to have one work in a timely and helpful manner. Thanks again for the great experience and I look forward to working with you guys in the future! Austin Paugh’s Auto Sales"
We responded:
"Best for Best Austin, so nice working with professionals like yourself. -ReneeNeffStateFarm"
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JENNY PEDERSON

September 17, 2024

5  out of  5
rating by JENNY PEDERSON
"As a sales person I work with many insurance agents. Renee and her staff has by far been the most helpful. I appreciate her friendly attitude and willingness to help me and our mutual customer. The whole process was very quick. I would recommend her and her staff"
We responded:
"Thank you, Jenny! Appreciate working with professionals like you at TrucksRUs!"
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Muhammad Masri

September 17, 2024

5  out of  5
rating by Muhammad Masri
"Kevin Bort is professional and on point."
We responded:
"Thank you Muhammad for partnering with us to ensure our mutual customer getting their new car was handled with best service!"
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Audrey Gangloff

September 16, 2024

5  out of  5
rating by Audrey Gangloff
"Renee is very professional and always responds in a timely manor. Always available to help with any questions or concerns I have. I would highly recommend them for your insurance needs!"
We responded:
"Thank you Audrey for being part of the Renee Neff State Farm Family!"
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Gus Fralick

September 12, 2024

5  out of  5
rating by Gus Fralick
"Great customer service!!! Helped me many times"
We responded:
"Thank you, Gus, for the shout out!"
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Don Mitchell

September 11, 2024

5  out of  5
rating by Don Mitchell
"I work as a sale consultant who has to call insurance almost daily. Renee is by far the nicest and easiest person I had the pleasure of working with. She had everything done in a very quick and efficient manor. I would definitely recommend her to anybody that is looking for insurance. She's one of the best."
We responded:
"Thank you Don! We love partnering with West Herr Chevrolet! Thanks for the shout out!"