State Farm® Insurance Agent Renee Neff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Brandyn Nystrom
March 3, 2026
"So quick, easy and professional to deal with! This is my favorite insurance company to work with and it's not close. Keep it up and thanks for the excellent service!"
"Thank you, Brandyn! Great job with our mutual customer, Mr. Evans, with his new Nissan. Appreciate your coordinating the great delivery experience for him with enough time to get the insurance transfer completed. Drivers Village excellence!!"
Bob Martino
March 3, 2026
"Service was fast, accurate and friendly. Great job!"
"Thank you for the shout out, Bob! We love partnering with our Harley Dealership business partners to ensure a great customer experience! Thanks for the great customer service with Mr. Falvo, he's a fantastic person and we're glad he got great service coordinated with you. "
Ashlee Soliday
February 27, 2026
"Excellent service from start to finish. Tom Paronett was responsive, thorough, and extremely knowledgeable. He walked me through every step of the process and made sure I understood all of my options. I felt confident and well taken care of the entire time. Highly recommend him to anyone in need!"
"Thank you, Ashlee for the shout out. Appreciate your support! #NEFFINSURESYOU"
Ryan Haynes
February 27, 2026
"Erica was amazing, kind and efficient! One of the best around!"
"Thank you, Ryan! #YourGoodNeighborInClay"
Bill Zajac
February 27, 2026
"Erica was, as usual, helpful, friendly and patient. Thanks for the quick response Bill"
"Thank you, Bill, appreciate your support! #YourGoodNeighborInClay"
Jerry Beebe
February 27, 2026
"Dave was very helpful and knowledgeable with my insurance needs. The whole staff is very friendly."
"Thank you for the shout out, Jerry! #NeffInsuresYou"
Jordan Hayman
February 27, 2026
"Erica Robinette was FANTASTIC, very professional and quickly delivered. Exceptional service!!!"
"Thank you, Jordan! Erica loves being your GOOD NEIGHBOR!"
Edward Perra
February 23, 2026
"Renee is always a pleasure to do business with and is very efficient in every aspect of what she provides for her clients! LOL I SELL FORDS!"
"Not sure why the GOOGLE bot here won't allow an EDIT to the response, but thank you again for partnering with us Ed, we love the FORDS that you sell, Renee herself drives a BRONCO! Thanks for sharing the love."
Tammy
February 19, 2026
"Erica Robinette was a pleasure to work with. Thank You!"
"Thank you Tammy, appreciate your shout-out! -Renee"
Jacob Gonzalez
February 18, 2026
"Erica was very helpful and through my years of work with Renne's Agency they make every policy I change as a dealer seamless."
"Thanks for partnering with our office Jacob, we value our business relationships with the local dealerships.... collaborating on great service puts us and McGuire Automotive head and shoulders above others! Appreciate your support! -Renee"
John Buis
February 18, 2026
"Excellent serviice looking out for my best interests very professional and quick to respond"
"Thank you, John for the review, we're happy to be #YourGoodNeighborInClay"
taylor anthony
February 17, 2026
"Dave helped me and my fiance save money on our car insurance. So helpful"
"Thank you, Taylor, for the shout out--renters and auto insurance bundle discounts really help to keep the price down while giving you the valued State Farm coverages and agent representation. Thank you for selecting Renee Neff State Farm, and welcome to our SF Family! #NeffInsuresYou #YourGoodNeighborInClay"
Natalie DalleMese
February 11, 2026
"Spoke with Tom at this office regarding a cancellation he was very helpful and provided all of the information needed to process the request!"
"Thank you, Natalie, for the 5-star review. Tom is very helpful with new customers, even handles the breakup for your prior insurance company for you! All the things that go with 5-star service. -Renee Neff State Farm #NeffInsuresYou"
Quinn Silver
February 10, 2026
"Hailey Gurley (AKA #1 intern) was very helpful today. She sent me reminder texts which I thought was very helpful since I have a habit of forgetting things. Keep up the good work Hailey!"
"Thank you, Quinn! When we have crazy cold winters like this broken pipes in the dorms is a real hazard, the water can damage your personal belongings and renters insurance helps keep you and all your items protected so long as you have backup of sewer and drain coverage on your policy. We're so happy we were able to get that set up for you and that you're all moved back in. Stay safe, study hard and have a great semester! And thank you for entrusting us. #DormInsurance #RentersInsurance"
Michael B
February 10, 2026
"Erica and Renee Neff are Professional/Charismatic and incredibly efficient. If you are looking for an excellent State Farm Agency in Upstate New York give Renee Neff a shot!"
"Mike, appreciate your support and kind words! When you love what you do it shows. Thanks for choosing Renee Neff State Farm! #YourGoodNeighborInClay #NeffInsuresYou"
Dan Poelker
February 6, 2026
"Very helpful and efficient with the process. Thank you."
"Thank you, Dan, for the shout out! #YourGoodNeighborInClay"
Frank Fleming
February 6, 2026
"What an amazing Experience!!!! When you walk in the office it’s warm, clean, with hospitable staff. Sitting down w/ Renee she was friendly, extremely knowledgeable, efficient, She made me feel comfortable as she assisted me with my insurance needs (both Home an Auto). Total class Act !!!! Highly recommended. Frank L. Fleming"
"Thanks Frank! It was a pleasure meeting you and getting to know you! We have a shared passion for driver safety and I'm looking forward to collaborating with you in the future! #InsuringBaldwinsville. -Renee"
Nick Kobel
January 31, 2026
"Very fast and easy to work with. Made sure to follow up with me to make sure everything was correct. Would send anyone to her for help!"
"Thank you, Nick for the shout out. We love partnering with our local dealerships to make the car insurance change a smooth process for our mutual customers! -Renee Neff"
Joseph Southard
January 26, 2026
"Thanks Erica and Renee for all your help during my transition into a new car! You made it easy and a pleasure doing business with!"
"Thank you, Joe for the shout out and congratulations on the new car!! #YourGoodNeighborInClay -Renee Neff"
Angelina Cotto
January 23, 2026
"Tom was extremely helpful in assisting our office complete the state to state transfer of a mutual customer, making the process extremely smooth. Tom is one do a kind and will provide great service to any new or existing customers. I highly recommend this Agency from my experience - Angelina Cotto, Account Manager with Scott Hopson State Farm in St Augustine FL"
"Thank you Angelina for the kind words! We love partnering with other State Farm offices to assist with insurance transfer between states, as it helps ensure the customer has a great experience. We have a lot of individuals who transfer insurance from Florida to NY and vice versa, our snowbirds too that are there seasonally. Appreciate you too Angelina! Your Good Neighbor in Clay NY. -Renee Neff, Agent"
gaetane perreault
January 22, 2026
"great help when needed"
"Thank you Gaetane for being part of the Renee Neff State Farm for your auto insurance. "
Mary Neff
January 17, 2026
"David was absolutely fantastic to work with. I recently moved into a new apartment and had very specific renters insurance requirements, and he made the whole process easy and stress-free. He took the time to explain everything clearly, made sure my policy met all the requirements, and handled everything quickly and professionally. David was responsive, knowledgeable, and genuinely helpful from start to finish. I really appreciated how smooth he made the experience and would highly recommend him to anyone looking for great service at State Farm."
"Thank you, Mary, for the shout out for David Neff on your new Renters Insurance with Renee Neff State Farm! And welcome back to Central NY and living in the beautiful Liverpool village. #YourGoodNeighbor #ReneeNeffStateFarm"
Bianca Morales
January 16, 2026
"Renee was so helpful throughout the whole process for my renters insurance. She worked with me to help me get the most out of my coverage for an unbeatable price. She was kind, informative, and supportive. I'm glad that she is my new agent!"
"Thank you Bianca for the review, it was wonderful to work with you in this process. Buying your own Renters Insurance online gets you the #1 in industry insurance company, State Farm Insurance, but working with our office also helps you maximize your coverages. Welcome back to living in Central New York and congratulations on your new job! Hope your move in this weekend went smoothly, WELCOME HOME! #YourGoodNeighborInClay"
David Gabrielsen
January 16, 2026
"Very helpful and got the information over promptly!"
"Thanks David! Glad we were able to help you. -Renee Neff"
Corey Gass
January 16, 2026
"Always a quick and easy time getting insurance for our Reymore Chevrolet customers, especially with Erica!"
"Thank you Corey, we love partnering with our dealership local businesses to make sure our mutual customers have a great new car experience! All the best, Renee Neff"