State Farm® Insurance Agent Renee Neff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Hill
January 7, 2026
"Very easy to deal with. Thanks again! Once again, Erica came through and made life easy again!"
"Thanks Anthony! Teamwork makes the dream work! #YourGoodNeighborInClay"
Darren Kelso
January 7, 2026
"I work with Rene, she is very pleasant and helpful. I would highly reccomend."
"Thank you for the shout out Diana, so glad we were able to assist with the added home insurance for you and your sister! Good luck with the house sale. #ReneeNeffStateFarm #HomeownersInsurance"
Early Williams
January 2, 2026
"Shout out to Erica Robinette for east transition. Too get the Customer ID card. Thank you Erica 😊"
"Appreciate the review, Ms. Williams, thanks for your professional handshake and for your support! All the best, Renee Neff State Farm"
Andrea Spina
January 2, 2026
"Renee helped me right away and within minutes got all the information I needed."
"Thank you Andrea for the shout out, and congrats on the HELOC completed, we're happy we were able to help make the loan refi process go easier with quick updates to the home insurance for you. Stay warm in this latest winter weather mix today! #YourGoodNeighborInClay"
Ray Pollard
January 1, 2026
"Erica at Renee Neff State Farm was great. I purchased a vehicle out of state, and she had the insurance cards sent to the dealership. Renee Neff's agency and staff were a great help."
"Thank you Ray for the shout out, we love helping our customers and dealerships get quick updates to make your new car purchase experience the best it can be! Thank you for being part of our Renee Neff State Farm family!"
John Buis
December 27, 2025
"Excellent serviice looking out for my best interests very professional and quick to respond"
"Thank you, John for the review, we're happy to be #YourGoodNeighborInClay"
Sandra Paronett
December 19, 2025
"The team at Renee Neff At State Farm are amazing, Dave , Renee , Tom, Erica , are all knowledgeable at what you need so give them a call a you will have great insurance coverage!!"
"AWE! Thank you Sandra! APPRECIATE YOUR SUPPORT"
Jared Henry
December 19, 2025
"Agents were very informative and knowledgeable! Great customer service and very helpful providing options"
"Thank you, Jared, for the shout out. So glad we could assist with the auto and life insurance for you today! #YourGoodNeighborInClay"
Pat Connor
December 18, 2025
"Renee was a big help with a policy change this morning for a mutual client. Great customer service!"
"Thank you, Pat, we love partnering with dealerships to give a great experience on the auto insurance!"
Kelly Hale
December 10, 2025
"Yet another great experience with Renee and her staff. Couldn't ask for more polite and timely service. Thank you again for you service"
"Kelly you're a Rockstar, thanks for the support! -Renee"
Ariana Hoke
December 9, 2025
"Another smooth transfer of vehicle insurance, handled by Ericka! Thank you for making it simple for our mutual customer!"
"Thank you Ariana for the shout out! Auto insurance from prior to new cars is a breeze when we partner with professionals like yourself, giving our customers a great experience. Appreciate you. #NeffInsurance"
Ally White
December 8, 2025
"Erica was very quick and helpful getting me over the correct information needed for a mutual customer to pick up their new ride! Thank you so much!"
"Thank you, Ally, we appreciate you taking your time ahead to partner with us on the auto insurance transfer! Appreciate your partnership! #YourGoodNeighborInClay"
Deb Matticio
December 8, 2025
"Renee and the staff are so professional and friendly, I highly recommend them."
"Thank you, Deb! We love working with local car dealerships like Alan Buyer to give a great experience on the auto insurance transfer for our mutual customers! Thank you for calling in the update to their insurance with lots of lead time for us to get this done for you. You rock! If needing a new VOLVO in Syracuse area, I'll be sending them your way. Appreciate your partnership. -Renee Neff"
Kenny Bryant
December 8, 2025
"Excellent service. Erica took care of our mutual customer efficiently ensuring everything was done properly. Very impressed and thankful. May the truth and love of Jesus shine upon all who read this."
"Thank you, Kenny, we appreciate you taking your time ahead to partner with us on the auto insurance transfer! Appreciate your partnership! #NeffInsuresYou"
heather lashomb
December 5, 2025
""I worked with Tom Paronett who made my experience so smooth and was very knowledgeable”"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Mark Richardson
December 1, 2025
"Quick and easy! Thank you for your professional customer service"
"Thank you Mark! #NeffInsuresYou"
Ellen Aders
December 1, 2025
"As a fellow State Farm Agent, I appreciate the professionalism Erica demonstrated. Our offices worked together to help a customer with a smooth transition during a move. Like A Good Neighbor!!"
"Great service providers recognize great service. Appreciate the partnership Ellen, state to state insurance transfers can be messy, but when we coordinate the efforts between offices it's the customer who benefits. Thank you for being A GOOD NEIGHBOR!"
Daphne Blatt
November 25, 2025
"Renee is professional, kind, and easy to work with! Thank you for looking out for and taking care of State Farm customers!"
"Thanks for the shout out Daphne! "
Jean Domergue
November 25, 2025
"Worked with Renee on a State to State transfer. She made the process go smoothly and made sure to go the extra step to meet all of the insureds needs."
"Thank you, Jean for the review! Love when we get to partner with other State Farm agents to help with state-to-state transfers for auto, home and life insurance! Appreciate you!"
Alicia Jacobs
November 21, 2025
"I worked with Tom Paronett who was super helpful and made the experience easy!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you!"
Lannie Keeler
November 20, 2025
"My mom recently purchased a Certified pre-owned Subaru and Renee got everything taken care of through the sales associate in 1 day. My mom didn’t have to do anything! Renee is always helpful, kind and professional."
"Thank you for the shout out, we are so happy your family is getting the new car this week and that we helped the insurance transfer from car to car go smoothly for you! And thank you for being part of our Renee Neff State Farm Family! It's important to work with your agent when possible on these because we help keep the accident-free discounts building for you when swapping car insurance. #YourGoodNeighborInClay"
Sofia Clinton
November 20, 2025
"Renee is amazing! Super helpful, friendly, and really knows her stuff. She made everything quick and stress-free. Highly recommend her!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cooper pyle
November 18, 2025
"Big shout out to Erica for processing a mutual clients policy change efficiently, accurately and quickly!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Matt Rupp
November 17, 2025
"Very easy to do changes with!"
"Matt, appreciate your support, we love partnering with local car dealers like yourself to ensure a good experience for our mutual customers. #YourGoodNeighborInClay"
Mark Kane
November 13, 2025
"Rene and Erica Rock. So did John when he was there. Helped me through quotes and coverages with patience and ease."
"Mark, it's YOU that rocks. You've been with Renee Neff State Farm for years and we LOVE talking cars (and car insurance) with you! Thank you for the shout out on service for Erica, we thinks she's pretty special too. She does a great job helping Syracuse and other CNY folks with auto insurance, both in person and online. Appreciate your support. -Renee Neff, Agent/Owner"