State Farm® Insurance Agent Renee Neff
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What our customers say about us...
john simones
March 11, 2026
5
out of
5
rating by john simones
"I had the pleasure of working closely with Renee Neff and her team on a recent state-to-state transfer. Renee is incredibly professional, organized, and communicative throughout the entire process, making transitions seamless for our shared clients. Her thorough knowledge of State Farm policies and dedication to providing outstanding customer service really sets her apart. It was a smooth collaboration, and we highly recommend Renee and her agency for anyone needing expert guidance during insurance transfers across states."
We responded:
"Thank you John for the shout out with the insurance transfer we completed together, helping our mutual person switch insurance is a wonderful way to show the benefit of the State Farm Agent relationship. Appreciate you!!! -Renee Neff"
Rachel Zezulka
March 11, 2026
5
out of
5
rating by Rachel Zezulka
"Thank you to Erica for taking the time to call and introduce herself , as well as the great communication! It was very helpful and much appreciated!"
We responded:
"thanks RACHEL, we love partnering with other SF offices to help mutual customers who move to new states and need to transfer their insurance. We find partnering between the offices gives a seamless great experience for the State Farm customer. Thank you so much for all your efforts with this and the shout out! #YourGoodNeighborInClay"
William Schramm
March 6, 2026
5
out of
5
rating by William Schramm
"Time is valuable, both to me and my customers. The Neff Agency has always been a pleasure to work with, and Erica is a standout! Whenever I'm fortunate enough to get her on the phone, I know things will be handled promptly and correctly the first time. Highly recommend!"
We responded:
"Thank you, Bill, appreciate the shout out. We love partnering with local dealerships to give a great experience for our mutual customers getting new autos! #TeamWorkMakesTheDreamWork"
Jen Reyes
March 5, 2026
5
out of
5
rating by Jen Reyes
"Warm, Energetic, Caring Conversation with the Agent herself Renee Neff about a mutual client in our office. If I was to ever relocate to her area this is the kind of agent I would like to represent me with my insurance needs."
We responded:
"Thank you, Jennifer! it was a pleasure partnering with you on our mutual customer... we have many snowbird customers who find that State Farm Agents can help coordinate the coverages between the multiple states, such as New York and Florida. This allows them a seamless experience with risk protection and billing. Much thanks! Renee"
Brandyn Nystrom
March 3, 2026
5
out of
5
rating by Brandyn Nystrom
"So quick, easy and professional to deal with! This is my favorite insurance company to work with and it's not close. Keep it up and thanks for the excellent service!"
We responded:
"Thank you, Brandyn! Great job with our mutual customer, Mr. Evans, with his new Nissan. Appreciate your coordinating the great delivery experience for him with enough time to get the insurance transfer completed. Drivers Village excellence!!"
Bob Martino
March 3, 2026
5
out of
5
rating by Bob Martino
"Service was fast, accurate and friendly. Great job!"
We responded:
"Thank you for the shout out, Bob! We love partnering with our Harley Dealership business partners to ensure a great customer experience! Thanks for the great customer service with Mr. Falvo, he's a fantastic person and we're glad he got great service coordinated with you. "
Ashlee Soliday
February 27, 2026
5
out of
5
rating by Ashlee Soliday
"Excellent service from start to finish. Tom Paronett was responsive, thorough, and extremely knowledgeable. He walked me through every step of the process and made sure I understood all of my options. I felt confident and well taken care of the entire time. Highly recommend him to anyone in need!"
We responded:
"Thank you, Ashlee for the shout out. Appreciate your support! #NEFFINSURESYOU"
Ryan Haynes
February 27, 2026
5
out of
5
rating by Ryan Haynes
"Erica was amazing, kind and efficient! One of the best around!"
We responded:
"Thank you, Ryan! #YourGoodNeighborInClay"
Bill Zajac
February 27, 2026
5
out of
5
rating by Bill Zajac
"Erica was, as usual, helpful, friendly and patient. Thanks for the quick response Bill"
We responded:
"Thank you, Bill, appreciate your support! #YourGoodNeighborInClay"
Jerry Beebe
February 27, 2026
5
out of
5
rating by Jerry Beebe
"Dave was very helpful and knowledgeable with my insurance needs. The whole staff is very friendly."
We responded:
"Thank you for the shout out, Jerry! #NeffInsuresYou"
Jordan Hayman
February 27, 2026
5
out of
5
rating by Jordan Hayman
"Erica Robinette was FANTASTIC, very professional and quickly delivered. Exceptional service!!!"
We responded:
"Thank you, Jordan! Erica loves being your GOOD NEIGHBOR!"
Edward Perra
February 23, 2026
5
out of
5
rating by Edward Perra
"Renee is always a pleasure to do business with and is very efficient in every aspect of what she provides for her clients! LOL I SELL FORDS!"
We responded:
"Not sure why the GOOGLE bot here won't allow an EDIT to the response, but thank you again for partnering with us Ed, we love the FORDS that you sell, Renee herself drives a BRONCO! Thanks for sharing the love."
Tammy
February 19, 2026
5
out of
5
rating by Tammy
"Erica Robinette was a pleasure to work with. Thank You!"
We responded:
"Thank you Tammy, appreciate your shout-out! -Renee"
Jacob Gonzalez
February 18, 2026
5
out of
5
rating by Jacob Gonzalez
"Erica was very helpful and through my years of work with Renne's Agency they make every policy I change as a dealer seamless."
We responded:
"Thanks for partnering with our office Jacob, we value our business relationships with the local dealerships.... collaborating on great service puts us and McGuire Automotive head and shoulders above others! Appreciate your support! -Renee"
John Buis
February 18, 2026
5
out of
5
rating by John Buis
"Excellent serviice looking out for my best interests very professional and quick to respond"
We responded:
"Thank you, John for the review, we're happy to be #YourGoodNeighborInClay"
taylor anthony
February 17, 2026
5
out of
5
rating by taylor anthony
"Dave helped me and my fiance save money on our car insurance. So helpful"
We responded:
"Thank you, Taylor, for the shout out--renters and auto insurance bundle discounts really help to keep the price down while giving you the valued State Farm coverages and agent representation. Thank you for selecting Renee Neff State Farm, and welcome to our SF Family! #NeffInsuresYou #YourGoodNeighborInClay"
Natalie DalleMese
February 11, 2026
5
out of
5
rating by Natalie DalleMese
"Spoke with Tom at this office regarding a cancellation he was very helpful and provided all of the information needed to process the request!"
We responded:
"Thank you, Natalie, for the 5-star review. Tom is very helpful with new customers, even handles the breakup for your prior insurance company for you! All the things that go with 5-star service. -Renee Neff State Farm #NeffInsuresYou"
Quinn Silver
February 10, 2026
5
out of
5
rating by Quinn Silver
"Hailey Gurley (AKA #1 intern) was very helpful today. She sent me reminder texts which I thought was very helpful since I have a habit of forgetting things. Keep up the good work Hailey!"
We responded:
"Thank you, Quinn! When we have crazy cold winters like this broken pipes in the dorms is a real hazard, the water can damage your personal belongings and renters insurance helps keep you and all your items protected so long as you have backup of sewer and drain coverage on your policy. We're so happy we were able to get that set up for you and that you're all moved back in. Stay safe, study hard and have a great semester! And thank you for entrusting us. #DormInsurance #RentersInsurance"
Michael B
February 10, 2026
5
out of
5
rating by Michael B
"Erica and Renee Neff are Professional/Charismatic and incredibly efficient. If you are looking for an excellent State Farm Agency in Upstate New York give Renee Neff a shot!"
We responded:
"Mike, appreciate your support and kind words! When you love what you do it shows. Thanks for choosing Renee Neff State Farm! #YourGoodNeighborInClay #NeffInsuresYou"
Dan Poelker
February 6, 2026
5
out of
5
rating by Dan Poelker
"Very helpful and efficient with the process. Thank you."
We responded:
"Thank you, Dan, for the shout out! #YourGoodNeighborInClay"
Frank Fleming
February 6, 2026
5
out of
5
rating by Frank Fleming
"What an amazing Experience!!!! When you walk in the office it’s warm, clean, with hospitable staff. Sitting down w/ Renee she was friendly, extremely knowledgeable, efficient, She made me feel comfortable as she assisted me with my insurance needs (both Home an Auto). Total class Act !!!! Highly recommended. Frank L. Fleming"
We responded:
"Thanks Frank! It was a pleasure meeting you and getting to know you! We have a shared passion for driver safety and I'm looking forward to collaborating with you in the future! #InsuringBaldwinsville. -Renee"
Nick Kobel
January 31, 2026
5
out of
5
rating by Nick Kobel
"Very fast and easy to work with. Made sure to follow up with me to make sure everything was correct. Would send anyone to her for help!"
We responded:
"Thank you, Nick for the shout out. We love partnering with our local dealerships to make the car insurance change a smooth process for our mutual customers! -Renee Neff"
Joseph Southard
January 26, 2026
5
out of
5
rating by Joseph Southard
"Thanks Erica and Renee for all your help during my transition into a new car! You made it easy and a pleasure doing business with!"
We responded:
"Thank you, Joe for the shout out and congratulations on the new car!! #YourGoodNeighborInClay -Renee Neff"
Angelina Cotto
January 23, 2026
5
out of
5
rating by Angelina Cotto
"Tom was extremely helpful in assisting our office complete the state to state transfer of a mutual customer, making the process extremely smooth. Tom is one do a kind and will provide great service to any new or existing customers. I highly recommend this Agency from my experience - Angelina Cotto, Account Manager with Scott Hopson State Farm in St Augustine FL"
We responded:
"Thank you Angelina for the kind words! We love partnering with other State Farm offices to assist with insurance transfer between states, as it helps ensure the customer has a great experience. We have a lot of individuals who transfer insurance from Florida to NY and vice versa, our snowbirds too that are there seasonally. Appreciate you too Angelina! Your Good Neighbor in Clay NY. -Renee Neff, Agent"
gaetane perreault
January 22, 2026
5
out of
5
rating by gaetane perreault
"great help when needed"
We responded:
"Thank you Gaetane for being part of the Renee Neff State Farm for your auto insurance. "