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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lidiya Kukhta

June 26, 2025

5  out of  5
rating by Lidiya Kukhta
"We have received the best customer service we have ever had with insurance agencies. Renee is knowledgeable, professional, hard working and she took extra steps to help us out with a mess that we had with our few insurance policies especially with our car insurance. We truly appreciate the time and effort and highly recommend Renee."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brenda Halliday

June 25, 2025

5  out of  5
rating by Brenda Halliday
"I spoke with Lilliana and she handled our boat insurance policy. She was very professional, knowledgeable, and helped me in a very timely manner. Well done."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Graig Arcuri

June 23, 2025

5  out of  5
rating by Graig Arcuri
"Randy Traveras is very helpful and professional."
We responded:
"Thankyou Graig! We're fortunate to have him with our office. Appreciate your review."
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Midge Paris

June 18, 2025

5  out of  5
rating by Midge Paris
"Renee Neff State Farm Insurance was awesome in handling my home owners insurance for my new house. They handled everything in a very timely fashion. I also have my auto insurance with her. Would highly recommend Renee Neff State Farm Insurance!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Brendan McGillin

June 12, 2025

5  out of  5
rating by Brendan McGillin
"Renee Neff Agency was AMAZING to work with. Customer service at its finest. Thank you Renee!"
We responded:
"Appreciate the shout out Brendan! #YourGoodNeighborInClay"
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Madison Wolfanger

June 10, 2025

5  out of  5
rating by Madison Wolfanger
"A very professional staff, that helped with an associate to get insurance on there vehicle last second on a Saturday. Highly recommend this agency!"
We responded:
"Thank you for the shout out, Madison!"
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Jessica Rachal

June 2, 2025

5  out of  5
rating by Jessica Rachal
"Renee is such a pleasure to work with, so friendly and professional. I would highly recommend this State Farm to any of our customers that relocate to New York!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jon Patruno

May 28, 2025

5  out of  5
rating by Jon Patruno
"Very efficient making policy changes for my customers!"
We responded:
"Thanks Jon! we love working with our dealership partners to ensure a great experience for our mutual customers! Much thanks for the shout out!"
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Melanie Cook

May 27, 2025

5  out of  5
rating by Melanie Cook
"It's always a compliment when State Farm agents from other states refer customers to me. Thanks, Renee for trusting my agency to continue the promise with your customer here in Maryland. I appreciate the partnership. Melanie"
We responded:
"Thank you for the shout out, Melanie! Great service recognizes great service, so happy we got to work with you on a mutual customer account today! #YourGoodNeighborInClay"
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James Clark

May 23, 2025

5  out of  5
rating by James Clark
"Great people to work with."
We responded:
"Thanks James, appreciate working with you and the professionals at Drivers Village!"
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DaVante DuPree

May 23, 2025

5  out of  5
rating by DaVante DuPree
"Wonderful agent, very attentive and organized! Thank you Renee"
We responded:
"Thank you DaVante, insurance transfers between states can be messy, you made this an easy process."
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Chris O'Connell

May 23, 2025

5  out of  5
rating by Chris O'Connell
"Excellent service here!!"
We responded:
"Thank you Chris! #YourGoodNeighbor"
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Ryan Schmitt

May 22, 2025

5  out of  5
rating by Ryan Schmitt
"As a car salesman I rate insurance companies by how fast and easily they help me to help my customer make a change. Renee was extremely quick and very personable and both myself and our mutual customer are happy to work with her."
We responded:
"Thank you Ryan! appreciate the shout out"
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Mike Gutierrez

May 21, 2025

5  out of  5
rating by Mike Gutierrez
"Amazing agent and great staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Douglas McCall

May 19, 2025

5  out of  5
rating by Douglas McCall
"Renee was awesome! Knowledgeable, patient. Cannot say enough good things!!"
We responded:
"Welcome to the Renee Neff State Farm Family, Douglas! So glad you were able to find us locally. While you have other State Farm insurance in another state, keeping it under the State Farm family helps keep multi line discounts applied. Thanks for the great shout out and look forward to meeting you in person when you can stop in to say hello. -Renee Neff"
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Alivia Zombek

May 19, 2025

5  out of  5
rating by Alivia Zombek
"Renee is wonderful!! She was extremely helpful, and quick!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Charlyn Carter

May 16, 2025

5  out of  5
rating by Charlyn Carter
"I called on a Friday at 3:45 and guess who answered....the agent to my surprise. She was a pleasure to speak with, gave some really great information and the cherry on top...she was also able to assist me efficiently in the 15 mins before closing. Now that's amazing service. Keep up the great work!!!!"
We responded:
"Thank you Charlyn! We don't get reviews often from our banking partners but I appreciate you giving us a shout out. #NeffInsurance"
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Desi Miller

May 14, 2025

5  out of  5
rating by Desi Miller
"Thank you, Renee Neff, for your exceptional service! Your assistance in facilitating a smooth state-to-state transfer was greatly appreciated. Your professionalism and knowledge made all the difference!"
We responded:
"Thanks for the support Desi! We love partnering on state transfers of insurance, great way to support our State Farm Family during a stressful move to another state!"
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Alyssa Doom

May 13, 2025

5  out of  5
rating by Alyssa Doom
"Renee was a pleasure to work with. Easily completed the matter at hand and more. Great connection to make!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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alanah howard

May 9, 2025

5  out of  5
rating by alanah howard
"emily was great provided me with the details i needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Sabrina Furman

Sabrina Furman

May 9, 2025

5  out of  5
rating by Sabrina Furman
"Highly recommend Renee Neff and her team for all your insurance needs. Renee and her team clearly strive for great customer service and they deliver!!! State Farm is very lucky to have such a professional, knowledgeable, and friendly team represent their company. If I could rate them higher than 5 stars, I definitely would."
We responded:
"Thank you Sabrina, you were referred to us from another customer we work with and so glad you've joined our State Farm Family!! Switching insurances can be very stressful and we're here to help make it smooth for you, thank you for the shout out and for entrusting us. All the best, Renee"
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Stephen F

May 3, 2025

5  out of  5
rating by Stephen F
"I work at a dealership and quite frequently deal with insurance agents and they tend to be miserable and make it feel like they want the insurance process difficult. Renee is an exception to this. She made the process extremely simple. I will recommend her to future customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Robert Klix

April 28, 2025

5  out of  5
rating by Robert Klix
"Great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Lou Cannata

Lou Cannata

April 23, 2025

5  out of  5
rating by Lou Cannata
"Emily provided me with excellent service as I assisted my client in the process of purchasing her new car from Lou's Car Care Center in Baldwinsville. Thanks again!"
We responded:
"Thank you, Lou, for the support! #NeffInsuresYou #YourGoodNeighborInClay"
Profile photo of Spencer Vono

Spencer Vono

April 16, 2025

5  out of  5
rating by Spencer Vono
"Renee and her team are awesome! I reached out to Renee looking for renters insurance, and within less than 12 hours she got back to me and set me up with a great policy. Her rates are extremely reasonable and she’s so easy to work with! 10/10 recommend 😊"
We responded:
"Welcome Spencer! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "