State Farm® Insurance Agent Renee Neff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aubrie Gurley
October 24, 2025
"Just had the best customer service with Renee Neff State Farm! I love having a wonderful staff like hers helping me 😁"
"Congratulations again on your license and 1st car, such an exciting time! We were able to add 4 different discount programs to your new auto insurance, helping to bring down the "new driver" price for your auto insurance and create a personal price plan. Welcome to our State Farm Family! #NeffInsuresYou"
Nicholas Burke
October 24, 2025
"Tom was such a valuable resource for all of my insurance concerns. I look forward to working with him in the future. He truly cares about the customer experience and making sure that all of my needs were met!"
Nick Julian
October 24, 2025
"Thank you for the prompt fast service. I was in CA and you complered my insurance request with ease-."
"Thank you, Nick!! We love living vicariously through some of our customers, so glad you're having a great trip out to California for your new car, and thank you for continuing to choose our State Farm office to insure them. We have loved getting to know you through the classic car insurance process as well as the Central New York car events, including the European Car Club of CNY. #NeffInsuresYou #YourGoodNeighborInClay"
Jameswilliam1982
October 15, 2025
"Renee is the best!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Nicolle Keys
October 10, 2025
"Tom is extremely helpful with any questions I have had. Very knowledgeable and polite!"
"Hi Nicolle, thanks so much for the google review, Tom has been such a great addition to our team, we're fortunate to have him! THANKS!"
Aaron Mavins
October 9, 2025
"Extremely helpful, efficient, and easy to deal with. I highly recommend this agency."
"Thank you, Aaron!! We love partnering with our dealerships!!"
Woody Burda
October 9, 2025
"As a car dealer we run into difficult agencies all the time, This is not one of them. Erica was fantastic to work with and easy to get everything transferred for my customer."
"Thank you, Woody! We love partnering Maguire to give our mutual customers a great experience!"
Mike and Karen Donegan
October 7, 2025
"Very efficient and quick service. Absolutely no complaints."
"Thank you, Mike and Karen! We're so happy we were able to assist you with your insurance update. #YourGoodNeighborInClay"
Arnell Tiric
October 2, 2025
"Amazing quick service! The place to go! Liliana was fantastic"
"Thank you, Arnell! We love partnering with Davidson Auto Group! Appreciate the shout out and glad we were able to get the quick car change completed for you."
Lisa Holmes-Hayes
September 26, 2025
"Renee and Liliana were very efficient and helpful transitioning my insurance ..I highly recommend them .. excellent customer service"
"Thank you, Lisa! We were so happy to work with you to move your auto insurance and home insurance to our State Farm family. I know having a local agent was important to you and an office where we know you by name and you get a person on the phone also. #NeffInsuresYou"
Edward Perra
September 24, 2025
"Renee is always a pleasure to do business with and is very efficient in every aspect of what she provides for her clients! LOL I SELL FORDS!"
"Thanks Ed! We love partnering with local car dealerships like Davidson Chevy to give a great experience for our mutual customers. Thank you for all you do! -Renee"
Cathy Vanbrocklin
September 23, 2025
"Recently I called to inquire about switching my insurance to a vehicle I had just purchased. I spoke to Erica, who walked me through the process efficiently and explained clearly the steps needed. I was impressed that my new insurance ID card was texted and emailed, enabling me to get to the DMV quickly. I highly recommend Renee Neff, her staff and this State Farm office!"
"Thank you Cathy for the review! Erica and I both thank you for the support, we love helping new folks though the process, working with insurance and DMV is never quick and easy, so if we can help make it less painful, we're here for you! #NeffInsuresYou"
Quran Smith
September 19, 2025
"Thank you Renee for the great and pain free service for our mutual customer! One of the best agents around!"
"Thank you, Q for the support, we appreciate working with Matthews Kia of Clay! "
Frank Scripa
September 15, 2025
"Erica was very efficient!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
Nan Oberliesen
September 11, 2025
"Very helpful, takes time to explain answers to my questions."
"Thank you, Nancy! Glad we were able to connect to update your insurance to keep up with your changing needs, and for being part of our State Farm Family!"
ADAM ZINK
September 11, 2025
"Renee Neff couldn't have been more helpful, she works very fast and is very friendly as well. Going anywhere else/ working with anyone else is a mistake."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Roy Heath
September 10, 2025
"Great company to deal with need a good deal on insurance, please reach out to them, efficient and dependable group of people !!!!"
"Hi Roy, much thanks, appreciate the shout out, when you love what you do it shows! THANK YOU"
John Mero
September 4, 2025
"So there was some sort of B.S. Law called Spousal liability that New York State passed a few years ago that I was supposed to waive that I never knew anything about was not only pointed out by Renee but was taken care of. Ultimately saved a bunch of money now."
"Hi John, thanks for the 5 star review- the NY State law change as of 8/2023 created a lot of confusion for customers with auto insurance, moving prior optional coverage to mandatory for supplemental spousal liability insurance. We're glad we were able to explain it fully and help remove the coverage for you, along with saving you some hard earned $!! Thanks for being part of our State Farm Family!"
LD Zavant
August 28, 2025
"Always responsive, extremely helpful. Go the extra mile to help the insured. Again today, top notch help with a smile!"
"Thank you LD! "
Michelle Dedrick
August 27, 2025
"Lilliana was AMAZING! Quick to respond, very personable & professional! Thak you!"
"Appreciate the shout out, Michelle! "
Ryan Schmitt
August 25, 2025
"As a car salesman I rate insurance companies by how fast and easily they help me to help my customer make a change. Renee was extremely quick and very personable and both myself and our mutual customer are happy to work with her."
"Thank you Ryan! appreciate the shout out"
John Goodwin
August 25, 2025
"Renee Neff is a Rockstar. Always looking out for her customers"
"Thank you, John! appreciate you!"
ambrosia lusignan
August 22, 2025
"Lilliana Padro was absolutely wonderful to work with!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Taylor Robinette
August 7, 2025
"I feel very confident in the staff here. They are so welcoming and truly personable with each client!! Such a wonderful team!!"
"Thank you, Taylor! We are excited to be working with you and Erica! All the best, Renee Neff State Farm"
Pathawee Pr
July 31, 2025
"Incredibly responsive, professional, and kind. Every time I had a question, she answered quickly and clearly, which made the whole process so much easier and less stressful."
"Thank you, Pathawee, so happy to assist and appreciate you selecting our office. #YourGoodNeighborInClay"