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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LD Zavant

LD Zavant

October 10, 2024

5  out of  5
rating by LD Zavant
"Always responsive, extremely helpful. Go the extra mile to help the insured."
We responded:
"Thank you LD! "
Profile photo of James Bielby

James Bielby

October 10, 2024

5  out of  5
rating by James Bielby
"Kevin was great at getting me the documents I needed and even followed up to make sure everything was correct, I would recommend doing business with them."
We responded:
"Thanks Jim, we love partnering with you to give great service for our mutual customers!"
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Bryan Busuttil

October 2, 2024

5  out of  5
rating by Bryan Busuttil
"Renee was great! Absolutely pleasure to work with. Looking forward to a long relationship with the Clay branch"
We responded:
"Thank you, Bryan, very nice meeting you as well. Thanks for the service shout out. "
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Ljah Bds

September 25, 2024

5  out of  5
rating by Ljah Bds
"Renee from State Farm is an absolute pleasure to work with! Not only is she extremely knowledgeable, but she is also very pleasant and kind in every interaction. She stayed an extra half hour after her workday to explain all the details of my insurance policy, ensuring I understood everything clearly. Renee is always willing to answer any questions and does so with a friendly and professional attitude. I highly recommend her for anyone looking for a truly caring and attentive insurance agent!"
We responded:
"Thank you for the shout out on service, while insurance is not always the most fun purchase, we recognize the cost of it and want to make sure we match your needs to your budget and that you KNOW what you're purchasing so can make an informed decision. So glad you're part of our State Farm Family"
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Elizabeth Bilinski

September 25, 2024

5  out of  5
rating by Elizabeth Bilinski
"Kevin was super quick and helpful when replacing a vehicle for a mutual customer! Thank you Kevin!"
We responded:
"Thank you Elizabeth, we love partnering with Great Lakes Honda City! #ReneeNeffStateFarm"
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Kristin Baker

September 19, 2024

5  out of  5
rating by Kristin Baker
"Renee, Kevin and John have been a huge help to us! They are prompt to return our messages and are knowledgeable about what our household needs. Definitely recommend them!"
We responded:
"Thank you Kristin! #YourGoodNeighborInClay"
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austin williams

September 19, 2024

5  out of  5
rating by austin williams
"Renee and her team were very pleasant to work with as a sales manager. Dealing with hundreds of insurance brokers it always nice to have one work in a timely and helpful manner. Thanks again for the great experience and I look forward to working with you guys in the future! Austin Paugh’s Auto Sales"
We responded:
"Best for Best Austin, so nice working with professionals like yourself. -ReneeNeffStateFarm"
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JENNY PEDERSON

September 17, 2024

5  out of  5
rating by JENNY PEDERSON
"As a sales person I work with many insurance agents. Renee and her staff has by far been the most helpful. I appreciate her friendly attitude and willingness to help me and our mutual customer. The whole process was very quick. I would recommend her and her staff"
We responded:
"Thank you, Jenny! Appreciate working with professionals like you at TrucksRUs!"
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Muhammad Masri

September 17, 2024

5  out of  5
rating by Muhammad Masri
"Kevin Bort is professional and on point."
We responded:
"Thank you Muhammad for partnering with us to ensure our mutual customer getting their new car was handled with best service!"
Profile photo of Audrey Gangloff

Audrey Gangloff

September 16, 2024

5  out of  5
rating by Audrey Gangloff
"Renee is very professional and always responds in a timely manor. Always available to help with any questions or concerns I have. I would highly recommend them for your insurance needs!"
We responded:
"Thank you Audrey for being part of the Renee Neff State Farm Family!"
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Gus Fralick

September 12, 2024

5  out of  5
rating by Gus Fralick
"Great customer service!!! Helped me many times"
We responded:
"Thank you, Gus, for the shout out!"
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Don Mitchell

September 11, 2024

5  out of  5
rating by Don Mitchell
"I work as a sale consultant who has to call insurance almost daily. Renee is by far the nicest and easiest person I had the pleasure of working with. She had everything done in a very quick and efficient manor. I would definitely recommend her to anybody that is looking for insurance. She's one of the best."
We responded:
"Thank you Don! We love partnering with West Herr Chevrolet! Thanks for the shout out!"
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Jason Orendorf

September 10, 2024

5  out of  5
rating by Jason Orendorf
"Always great service, fast and accurate when we need insurance changes made."
We responded:
"Thank you, Jason with Romano! We love partnering with dealerships for seamless service on mutual customers! #YourGoodNeighborInClay"
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Saylor Sparks

September 5, 2024

5  out of  5
rating by Saylor Sparks
"Thanks to john and his team for helping me with insurance. Easy transition and very good customer service."
We responded:
"Thank you Saylor, welcome to our State Farm Family! So glad you joined us and had a great experience so far. -Renee Neff"
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Michael Rieth

September 5, 2024

5  out of  5
rating by Michael Rieth
"Renee and her team are simply the best. Super Pleasant, courteous, understanding and very knowledgeable. Absolute professionals."
We responded:
"Thanks Mike, glad we were able to help update your coverage and lower price for you in the process. "
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Dan Ludwig

September 5, 2024

5  out of  5
rating by Dan Ludwig
"Working for an auto dealership, I deal with insurance agents daily. Jon made the call easy, and he made sure all the info was correct prior to ending the call. For me, that's important and I'm glad he handled my call. Thanks Jon!!"
We responded:
"Thank you Dan for the partnership and the shout out, we try hard to make sure smooth process for our mutual customers! WIN-WIN for us both. "
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Eddie Mac

September 3, 2024

5  out of  5
rating by Eddie Mac
"Worked with Renee for the first time today, getting insurance taken care of for a mutual client picking up a BMW today. Super friendly, super easy to deal with, totally recommend State Farm and particularly this agency"
We responded:
"THANK YOU Eddie, we love partnering with dealerships and especially those who make it an easy process with all the info up front and plenty of time to make the insurance update happen. Class act and we'll be sending folks your way. All the best, Renee"
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Ben Zahm

August 29, 2024

5  out of  5
rating by Ben Zahm
"I work at Van Bortel Subaru and Renee helped our mutual customers with insurance for their new WRX. Renee is fast, professional, and easy to work with. I talk with many insurance companies every week. You should want to do your business here. Renee shines above the rest. I highly recommend Renee Neff State Farm."
We responded:
"Thank you Ben for the support! We love working with our local dealerships to provide best experience for them and you! -Renee"
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Jennifer Allen

August 27, 2024

5  out of  5
rating by Jennifer Allen
"Great service, staff is friendly and efficient."
We responded:
"Thank you Jennifer! Jon Neff says thank you tremendously for the review, this particular shout out on service puts us at 52 weeks / 1 year straight of receiving 5-star google reviews!! We love our State Farm Family and so glad that it shows. #NeffInsuresYou, #YourGoodNeighborInClay"
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Leslie Linton

August 24, 2024

5  out of  5
rating by Leslie Linton
"The team is very helpful and always respectful and amazing people"
We responded:
"Thank you Leslie for the shout out, appreciate you. Thank you for being part of our State Farm family!"
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Coy Whittaker

August 20, 2024

5  out of  5
rating by Coy Whittaker
"Jon Neff did a great job getting a Vehicle change done for a mutual customer of ours same day. I am a dealer and it is my responsibility to work with the agents on my customers behalf, so when I get an agent that works quickly and efficiently, it is very helpful. Thanks Jon!"
We responded:
"Appreciate the support Coy, we love coordinating with our business partners to give mutual customers a great experience. Thanks"
Profile photo of Preston Avery Blake

Preston Avery Blake

August 19, 2024

5  out of  5
rating by Preston Avery Blake
"Renee is by far the easiest insurance agent I have ever had the pleasure of working with. She was very understanding, and very informed/willing to help. I’d be very happy to work with Renee again and do suggest her to anyone looking for insurance needs!"
We responded:
"Thanks Preston! Appreciate your support, we love helping the dealerships with the insurance transfer to make it seamless for our mutual customers. All the best to you! -Renee"
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Barbara Tretsch

August 15, 2024

5  out of  5
rating by Barbara Tretsch
"Went to State Farm /renee Jeff I had Jon Jeff wait on me he was very knowledgeable in his computer faxing emailing his policies I was very pleased to have him wait on me thank you for being so friendly"
We responded:
"Thanks for the support Barbara. "
Profile photo of Matthews Kia Clay

Matthews Kia Clay

August 15, 2024

5  out of  5
rating by Matthews Kia Clay
"Taking the slogan of "Like a good neighbor" to the next level Renee proactively reached out to us for a mutual customer, making the process of getting the customer's needs met both efficient and expedient. We're here for the customer and it's great to see other professionals show our level of enthusiasm and passion!"
We responded:
"Thank you for the great shout out. We love partnering with Matthews Kia, as the Clay State Farm Agent, working with our neighbor businesses is a priority for us. #YourGoodNeighborInClay, #NeffInsuresYou"
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crimsonxtide50

August 13, 2024

5  out of  5
rating by crimsonxtide50
"I work at a dealership and Jon helped me by getting the cards I needed in a very timely fashion"
We responded:
"Thank you for the support! Teamwork makes the dream work. "