State Farm® Insurance Agent Renee Neff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daphne Smith
November 25, 2025
"Renee is professional, kind, and easy to work with! Thank you for looking out for and taking care of State Farm customers!"
"Thanks for the shout out Daphne! "
Jean Domergue
November 25, 2025
"Worked with Renee on a State to State transfer. She made the process go smoothly and made sure to go the extra step to meet all of the insureds needs."
"Thank you, Jean for the review! Love when we get to partner with other State Farm agents to help with state-to-state transfers for auto, home and life insurance! Appreciate you!"
Alicia Jacobs
November 21, 2025
"I worked with Tom Paronett who was super helpful and made the experience easy!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you!"
Lannie Keeler
November 20, 2025
"My mom recently purchased a Certified pre-owned Subaru and Renee got everything taken care of through the sales associate in 1 day. My mom didn’t have to do anything! Renee is always helpful, kind and professional."
"Thank you for the shout out, we are so happy your family is getting the new car this week and that we helped the insurance transfer from car to car go smoothly for you! And thank you for being part of our Renee Neff State Farm Family! It's important to work with your agent when possible on these because we help keep the accident-free discounts building for you when swapping car insurance. #YourGoodNeighborInClay"
Sofia Clinton
November 20, 2025
"Renee is amazing! Super helpful, friendly, and really knows her stuff. She made everything quick and stress-free. Highly recommend her!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cooper pyle
November 18, 2025
"Big shout out to Erica for processing a mutual clients policy change efficiently, accurately and quickly!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Matt Rupp
November 17, 2025
"Very easy to do changes with!"
Mark Kane
November 13, 2025
"Rene and Erica Rock. So did John when he was there. Helped me through quotes and coverages with patience and ease."
"Mark, it's YOU that rocks. You've been with Renee Neff State Farm for years and we LOVE talking cars (and car insurance) with you! Thank you for the shout out on service for Erica, we thinks she's pretty special too. She does a great job helping Syracuse and other CNY folks with auto insurance, both in person and online. Appreciate your support. -Renee Neff, Agent/Owner"
Kevin Liedka
November 12, 2025
"Erica Robinette, provided fast friendly service, and was a pleasure to work with, great job Erica!!!"
"Thank you Kevin, for both being a part of the Renee Neff State Farm family and for the support for Erica, we think she's a rockstar too. #YourGoodNeighborInClay www.myclayagent.com"
Kathleen S
November 7, 2025
"I needed to get an updated binder to complete a HELOC and Tom P made the process incredibly easy!"
"Congratulations on your home loan, we're happy to help update your homeowner's insurance for your bank requirements and look forward to updating your policy with any additional upgrades made on the house as a result. Thank you for being #NeffInsured"
Mike Ross
November 4, 2025
"Renee Neff was the best easy to work with and extremely professional."
"Thank you, Mike Ross at Sharon Chevrolet! We love partnering with our neighborhood dealerships (with Auto Insurance) for an exceptional experience for our mutual customers and THANK YOU for your partnership in that. -Renee Neff"
Jason Orendorf
October 31, 2025
"Always great service, fast and accurate when we need insurance changes made. Worked with Erica, very easy to deal with, and so friendly!"
"Thank you, Jason with Romano! We love partnering with dealerships for seamless service on mutual customers! #YourGoodNeighborInClay"
Daniel Mai
October 30, 2025
"Always get the job done right the 1st time in a very timely manner."
"Thank you, Daniel. We were glad to see you in the office yesterday for the Drive Safe and Save set up process. You've been a long time customer of State Farm and we're happy to be able to help lower your auto insurance costs with additional discounts! #NeffInsuresYou"
Trisha Czyz
October 29, 2025
"So convenient to be able to contact a local agent when making a payment, fast and easy and the confidence of knowing my payment went through."
"Thank you, Trisha, we love getting the opportunity to connect with our customers even for easy items like called in payments for your auto insurance! Thanks for the call and the shout out for our team, it helps other find us who are looking for the same great service in the Syracuse and CNY area for insurance. #NeffInsuresYou"
Kevin Boutwell
October 28, 2025
"This was my first call to Renee Neff State Farm. Erica was extremely polite, efficient and knowledgeable. She answered all my questions professionally and in no time I had my insurance cards! Highly recommend this Agent and her staff!"
"Thank you, Kevin, for your support and shout out! We love partnering with our local car dealerships for our mutual customers on auto insurance in NY, VT and PA. #YourGoodNeighborInClay"
Shannon Smithson
October 27, 2025
"I needed to get insurance on a new vehicle and Lilliana was super helpful and answered all my questions. Very friendly as well"
"Thank you for the shout out, Shannon. So glad Lilliana got your new auto insurance set up with your personalized price plan for you. Welcome to the Renee Neff State Farm family. #YourGoodNeighborInClay"
John Mero
October 27, 2025
"So there was some sort of B.S. Law called Spousal liability that New York State passed a few years ago that I was supposed to waive that I never knew anything about was not only pointed out by Renee but was taken care of. Ultimately saved a bunch of money now. Erica is incredibly helpful. Any issue I've had will weird billing or the auto loan company thinking we did not have insurance, she was on top of it over text messages which is super helpful since I'm on the phone enough."
"Hi John, thanks for the 5 star review- the NY State law change as of 8/2023 created a lot of confusion for customers with auto insurance, moving prior optional coverage to mandatory for supplemental spousal liability insurance. We're glad we were able to explain it fully and help remove the coverage for you, along with saving you some hard earned $!! Thanks for being part of our State Farm Family!"
Aubrie Gurley
October 24, 2025
"Just had the best customer service with Renee Neff State Farm! I love having a wonderful staff like hers helping me 😁"
"Congratulations again on your license and 1st car, such an exciting time! We were able to add 4 different discount programs to your new auto insurance, helping to bring down the "new driver" price for your auto insurance and create a personal price plan. Welcome to our State Farm Family! #NeffInsuresYou"
Nicholas Burke
October 24, 2025
"Tom was such a valuable resource for all of my insurance concerns. I look forward to working with him in the future. He truly cares about the customer experience and making sure that all of my needs were met!"
"Thank you for the review, Nicholas. Tom has quickly become an asset to our team, appreciate you. Your Good Neighbor, Renee Neff (Agent)"
Nick Julian
October 24, 2025
"Thank you for the prompt fast service. I was in CA and you complered my insurance request with ease-."
"Thank you, Nick!! We love living vicariously through some of our customers, so glad you're having a great trip out to California for your new car, and thank you for continuing to choose our State Farm office to insure them. We have loved getting to know you through the classic car insurance process as well as the Central New York car events, including the European Car Club of CNY. #NeffInsuresYou #YourGoodNeighborInClay"
Jameswilliam1982
October 15, 2025
"Renee is the best!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Nicolle Keys
October 10, 2025
"Tom is extremely helpful with any questions I have had. Very knowledgeable and polite!"
"Hi Nicolle, thanks so much for the google review, Tom has been such a great addition to our team, we're fortunate to have him! THANKS!"
Aaron Mavins
October 9, 2025
"Extremely helpful, efficient, and easy to deal with. I highly recommend this agency."
"Thank you, Aaron!! We love partnering with our dealerships!!"
Woody Burda
October 9, 2025
"As a car dealer we run into difficult agencies all the time, This is not one of them. Erica was fantastic to work with and easy to get everything transferred for my customer."
"Thank you, Woody! We love partnering Maguire to give our mutual customers a great experience!"
Mike and Karen Donegan
October 7, 2025
"Very efficient and quick service. Absolutely no complaints."
"Thank you, Mike and Karen! We're so happy we were able to assist you with your insurance update. #YourGoodNeighborInClay"