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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Falardeau

Emily Falardeau

January 15, 2025

5  out of  5
rating by Emily Falardeau
"Renee is so amazing! She is always sweet and super helpful! Couldn’t not recommend her enough!"
We responded:
"Thank you, Emily! We have very much enjoyed working with you and wish you well in your new exciting life in Maryland. All the best, Renee"
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Gabe Horan

December 30, 2024

5  out of  5
rating by Gabe Horan
"Kevin Bort at the Rennee Neff State Farm Agency was incredibly helpful and efficient in getting I.D. cards for a mutual client. His professionalism and prompt service made the process seamless. Highly recommend!"
We responded:
"Thanks Gabe for the support, we value partnering with our dealerships for easy handling on both sides. "
Profile photo of David Ruzhansky

David Ruzhansky

December 24, 2024

5  out of  5
rating by David Ruzhansky
"Was inquiring on the policy change and dealt with Kevin Bort. He was extremely knowledgeable ,friendly and efficient . Highly recommend him."
We responded:
"Thanks David for the shout out!"
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Tyler Nordblom

December 23, 2024

5  out of  5
rating by Tyler Nordblom
"Very professional staff. Assisted with paperwork in a very timely and efficient manor. Very easy to get ahold of and communicate with. Highly recommend."
We responded:
"Thank you Tyler!"
Profile photo of Cheri Zajac

Cheri Zajac

December 17, 2024

5  out of  5
rating by Cheri Zajac
"First time meeting Renee. We found her very helpful and knowledgeable. She reviewed our policies, bringing them up to date. The staff we met were friendly and helpful."
We responded:
"Thanks Cheri! You have been long time state farm customers and deserved the full policy review process to bring everything to date for you, from autos to home we got you covered! Thanks for the shout out and for scheduling the appointment ahead, makes it easier to give you undivided attention! #NeffInsuresYou"
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Ian Shreve

December 6, 2024

5  out of  5
rating by Ian Shreve
"Fast and efficient. Thorough as well. Only told me what she could do for me instead of what she couldn’t. It was refreshing."
We responded:
"Thanks Ian, for the support. "
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Felix Hernandez

December 5, 2024

5  out of  5
rating by Felix Hernandez
"Thank you Kevin Bort for the quick delivery and help on get me and family protected. I really appreciate it!"
We responded:
"Thank you Felix for the support! Appreciate the shout out for excellent service. #YourGoodNeighborInClay"
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Tom Wisnieski

November 29, 2024

5  out of  5
rating by Tom Wisnieski
"Thank you for the excellent fast, competent, friendly service."
We responded:
"Thank you, Tom! Stephannie in our office has earned her spot at Service Manager and takes pride in her role. All the best to you during this holiday season! Thank you for being part of our State Farm Family! -Renee"
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Matthew Gorman

November 27, 2024

5  out of  5
rating by Matthew Gorman
"Renee was great to do business with regarding our mutual customer. Very friendly and efficient with the information requested."
We responded:
"Thanks Matt! Drivers Village is wonderful to partner with and appreciate your help to get coverage in place in advance of the holiday break. All the best to you and your family for Thanksgiving!"
Profile photo of Owen Masello

Owen Masello

November 27, 2024

5  out of  5
rating by Owen Masello
"Kevin Bort was a huge help in getting my new car insured."
We responded:
"Thanks Owen for the shout out, Kevin and our office appreciate the support! #ReneeNeffStateFarm"
Profile photo of Andie Ellis

Andie Ellis

November 20, 2024

5  out of  5
rating by Andie Ellis
"Stopped in the local office of Renee Neff today, the whole office was so sweet! Kevin Bort greeted me when I got there and got me in to speak with Renee right away!"
We responded:
"Thanks Andie! it was nice meeting you and looking at ways our two businesses could work together for our mutual customers. All the best to you, Renee"
Profile photo of B. E Ruffino

B. E Ruffino

November 19, 2024

5  out of  5
rating by B. E Ruffino
"Renee is one of the most professional agents I have ever spoken with. She is upbeat, kind, and extremely helpful!"
We responded:
"Thank you for the shout out, B.E.R. -appreciate you!"
Profile photo of Jacob Flora

Jacob Flora

November 19, 2024

5  out of  5
rating by Jacob Flora
"Wonderful agency! Very friendly, quick, and easy to work with. I work at a car dealership and handle insurance companies daily. Renee Neff agency has been one of the best to work with by far! I look forward to working with them again!"
We responded:
"Thanks Jacob, glad we could help make our mutual customer experience a great one, appreciate you as well!"
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b k

November 18, 2024

1  out of  5
rating by b k
"Worst agent in the area. Absolutely lost on how she keeps her job. Messed up my account several times and when she couldn’t fix it correctly she just gave me my money back. An absolute horrible experience I hope no one puts themselves through what I did. Doesn’t even deserve a single star."
We responded:
"I strive to treat each customer how I would like to be treated. I have done the best to my ability to assist you. If you would like to discuss further, please stop hanging up on us when we're trying to help and call our office. "
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Christina Aylesworth

November 14, 2024

5  out of  5
rating by Christina Aylesworth
"I had the pleasure of working with Kevin Bort and he made the process very easy. As a first time home buyer I wasn’t exactly sure what to expect but he answered all questions that I had and was very professional. Will definitely be recommending them in the future!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Cram Productions

November 7, 2024

5  out of  5
rating by Cram Productions
"Renee was a joy to do business with. She answered the phone right away when I needed help. She also was very proactive, and already had everything sorted out when we first talked. Highly recommend anyone to do business with her , if they are looking for quick, and responsive service! Thanks again Renee!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Robert Donadio Jr

Robert Donadio Jr

November 5, 2024

5  out of  5
rating by Robert Donadio Jr
"great to deal with"
We responded:
"Thanks Robert for the 5-star review, appreciate the great feedback about my office and team!! #YourGoodNeighborInClay"
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Diane Moore

November 1, 2024

5  out of  5
rating by Diane Moore
"great"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Kara Conklin

Kara Conklin

October 30, 2024

5  out of  5
rating by Kara Conklin
"Amazing to work with! Quick, easy and painless. I recommend to anyone looking for insurance!"
We responded:
"Thanks Kara! Much appreciated. Kevin in our office who you worked with said you were a complete professional to help our mutual client transact new auto /auto insurance. APPRECIATE YOU!"
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Joseph Van Buren

October 29, 2024

5  out of  5
rating by Joseph Van Buren
"Quick, friendly, and efficient. Everything was done right the first time and in a fast manner. Definitely will recommend Renee to my customers to make sure everything is done effectively."
We responded:
"Thank you, Joseph! Appreciate your partnership to give our mutual client best service from both sides of house!"
Profile photo of Chezarae Gonzalez

Chezarae Gonzalez

October 28, 2024

5  out of  5
rating by Chezarae Gonzalez
"Renee and her staff are incredible. I would recommend them to anyone"
We responded:
"Thank you Chez for the vote of support! We love partnering with our dealership vendors to help our mutual customers. "
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Matt Barbagallo

October 28, 2024

5  out of  5
rating by Matt Barbagallo
"What a nice experience working with Renee 😊 She works quickly and efficiently with a nice light heartedness that kind of made my day."
We responded:
"Thanks Matt, we love partnering with Sharon Chevrolet to help mutual customers have a great service experience with new cars! #YourGoodNeighborInClay"
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Thomas Nolan

October 25, 2024

2  out of  5
rating by Thomas Nolan
"Bought a new car closing to be 10/25. My salesman and me both contacted Neff state farm on Thursday 10/24 but no insurance card was sent. After contacting them again 1 hour before the 10/25 closing it was finally sent in the nick of time"
We responded:
"Hi Thomas, sorry to see you only selected 2 star review here, we make sure to ALWAYS speak to the customer before processing insurance updates to make sure it's correct the 1st time, if we need to adjust the annual miles per year or the policy discount programs, we need your verbal permission to do so. We had 2 of our 4 agents out sick last week and were stretched to get all done but commit to give all of our State Farm Family the same correct 1st time service. Glad it went well for delivery without any delays for you. ALL the best, -Renee"
Profile photo of Dustin Dutterer

Dustin Dutterer

October 25, 2024

5  out of  5
rating by Dustin Dutterer
"Renee is great! I reached out last minuite and she was able to scramble and get the coverage I needed in less than 30 minutes! I absolutely reccomend trusting Renee with your insurance needs!"
We responded:
"Thank you for pointing out the TIMELY and quality service received Dustin, we love partnering with dealerships to make sure mutual customers get the correct insurance transfer! Much thanks. Renee Neff State Farm"
Profile photo of Gracie Zankowski

Gracie Zankowski

October 25, 2024

5  out of  5
rating by Gracie Zankowski
"Renee was very thorough with my policy and made sure to explain every little detail. She even made sure my policy was complete after hours so I was able to register my motorcycle the next morning! Very nice and thorough. 10/10 recommend going with her!!!"
We responded:
"Thanks Gracie, appreciate the shout out with the recent addition to your MOTORCYCLE INSURANCE> "